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Privacy Policy

Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.

By creating an account, subscribing to our courses, or using our website, you agree to the practices described in this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use our website or services.

1. Information We Collect

To provide our services, we collect certain information when you use our website. The information we collect depends on how you interact with our platform. This may include:

  • Your name
  • Email address
  • Profile picture (optional)
  • Login credentials
  • Subscription status
  • Payment information (processed securely by Paddle)
  • Course progress
  • Video watch progress
  • Device information
  • Browser information
  • IP address
  • Cookie identifiers
  • Website usage information
  • Communication with our support team

We only collect information that is reasonably necessary to provide, improve, and protect our services.

2. Account Information

When you create an account, we collect information such as:

  • Your name
  • Email address
  • Password (if using email registration)
  • Account creation date
  • Login history
  • Subscription status

Your password is encrypted before being stored. We do not store or have access to your plain-text password.

You are responsible for keeping your login credentials secure and confidential.

3. Google Login

You may choose to sign in using your Google account. If you use Google Login, we may receive certain information from Google, such as:

  • Your name
  • Email address
  • Profile picture

We only request the information necessary to create and manage your account. We do not receive or store your Google password.

Your use of Google Login is also subject to Google's Privacy Policy and Terms of Service.

4. Payment Information

All payments are securely processed by Paddle, our Merchant of Record and payment provider. When you purchase a subscription, Paddle may collect information necessary to process your payment, including:

  • Billing information
  • Payment method details
  • Transaction records
  • Applicable tax information
  • Country or region for tax compliance

We do not store your complete credit card, debit card, or other payment details on our own servers. Payment information is handled according to Paddle's privacy practices and security standards.

5. Profile Pictures

You may choose to upload a profile picture to personalize your account. Uploading a profile picture is optional. By uploading an image, you confirm that:

  • You own the image or have permission to use it.
  • The image does not violate any copyright or intellectual property rights.
  • The image does not contain illegal, abusive, or offensive content.

We reserve the right to remove profile pictures that violate our Terms of Use or applicable laws.

6. Course Progress and Learning Activity

To improve your learning experience, we collect information related to your activity on our platform. This may include:

  • Courses you have enrolled in.
  • Lessons you have completed.
  • Video watch progress.
  • Recently viewed lessons.
  • Quiz or assessment progress (if available in the future).
  • Subscription history.

This information helps us:

  • Remember where you left off.
  • Improve course recommendations.
  • Improve our educational content.
  • Provide customer support when needed.

We do not publicly display your learning activity to other users.

7. Information You Provide to Us

You may voluntarily provide additional information when you:

  • Contact our support team.
  • Send us feedback or suggestions.
  • Report technical problems.
  • Participate in surveys or promotions.
  • Subscribe to newsletters or marketing emails.

We use this information only for the purpose for which it was provided unless otherwise required by law.

8. Automatically Collected Information

When you visit our website, certain technical information is collected automatically. This may include:

  • IP address
  • Browser type and version
  • Operating system
  • Device type
  • Screen resolution
  • Language settings
  • Date and time of access
  • Pages visited
  • Time spent on pages
  • Referral websites
  • Click activity
  • Error logs

This information helps us improve website performance, troubleshoot technical issues, detect security threats, and better understand how visitors use our website.

9. How We Use Your Information

We use the information we collect to operate, maintain, improve, and protect our website and services. Your information may be used to:

  • Create and manage your account.
  • Verify your identity when you sign in.
  • Process your subscription and provide access to courses.
  • Remember your learning progress.
  • Stream course videos.
  • Respond to customer support requests.
  • Send important account and subscription notifications.
  • Improve our courses and website performance.
  • Detect fraud, abuse, and unauthorized access.
  • Protect the security of our platform.
  • Comply with legal obligations.
  • Communicate with you about updates, new courses, promotions, and newsletters (where permitted by applicable law).

We will only use your personal information for legitimate business purposes or where otherwise permitted by applicable law.

10. Cookies

Our website uses cookies and similar technologies to provide a better browsing experience. Cookies are small text files stored on your device that help websites remember information about your visit. We use cookies for purposes including:

  • Keeping you signed in to your account.
  • Remembering your preferences and settings.
  • Maintaining secure login sessions.
  • Improving website functionality and performance.
  • Understanding how visitors use our website.
  • Measuring the effectiveness of marketing campaigns.
  • Protecting against fraudulent or unauthorized activity.

You can configure your browser to refuse or delete cookies. However, some features of our website may not function correctly if cookies are disabled.

11. Google Analytics

We use Google Analytics to better understand how visitors use our website. Google Analytics may collect information such as:

  • Pages visited.
  • Time spent on pages.
  • Device type.
  • Browser information.
  • Country or region.
  • Referral sources.
  • General usage patterns.

This information helps us improve our website, user experience, and educational content. Google Analytics does not provide us with your password or payment information.

For more information about how Google handles your data, please review Google's Privacy Policy.

12. Marketing Emails and Newsletters

If you create an account, subscribe to our services, or choose to receive updates, we may send you emails regarding:

  • New courses.
  • Course updates.
  • Website improvements.
  • Educational content.
  • Promotions and special offers.
  • Newsletters.
  • Important announcements about your account or subscription.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email or by contacting our support team.

Please note that even if you unsubscribe from marketing emails, we may still send important service-related communications, such as payment confirmations, password reset emails, security alerts, or subscription notices.

13. Video Streaming

Our course videos are delivered through Bunny.net. When you stream videos, technical information may be processed to deliver content efficiently and securely. This may include:

  • IP address.
  • Device information.
  • Browser type.
  • Streaming performance data.
  • Approximate geographic location derived from your IP address.

This information helps provide reliable video playback, improve streaming quality, troubleshoot technical issues, and protect our content from unauthorized access.

We do not use this information to personally identify you beyond what is reasonably necessary to operate our services.

14. Data Storage

We use Supabase to securely store and manage user account information and other data required to operate our website. Depending on your use of our services, information stored may include:

  • Account details.
  • User profile information.
  • Subscription status.
  • Course progress.
  • Login records.
  • Profile picture references.
  • Website preferences.
  • Other information necessary to provide our services.

We take reasonable measures to protect stored information against unauthorized access, alteration, disclosure, or destruction.

15. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information only when necessary to operate our services or comply with legal obligations. Examples include:

  • Payment processing through Paddle.
  • Video delivery through Bunny.net.
  • Secure data storage through Supabase.
  • Website analytics through Google Analytics.
  • Email delivery providers used for newsletters and account communications.
  • Legal authorities when required by applicable law or a valid legal process.

We require our service providers to handle personal information responsibly and only for purposes related to providing services to our website.

16. Third-Party Services

Our website relies on trusted third-party service providers to help deliver our services. These providers may include:

  • Paddle (payment processing and Merchant of Record).
  • Bunny.net (video streaming and content delivery).
  • Supabase (database and authentication services).
  • Google (Google Login and Google Analytics).
  • Email service providers used for newsletters and transactional emails.

Each third-party provider operates under its own privacy policy and terms of service. While we carefully choose our providers, we are not responsible for the privacy practices of third-party services.

We encourage you to review the privacy policies of these providers if you would like more information about how they process your data.

17. Data Security

We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it from unauthorized access, disclosure, alteration, misuse, or destruction. These measures may include:

  • Secure HTTPS encryption for data transmitted between your device and our website.
  • Password hashing and secure authentication.
  • Access controls that limit who can access personal information.
  • Monitoring for suspicious activity and unauthorized access.
  • Regular software updates and security maintenance.

While we strive to protect your information, no method of transmitting or storing data over the internet is completely secure. Therefore, we cannot guarantee absolute security.

If we become aware of a security incident that affects your personal information, we will take reasonable steps to investigate the issue and notify affected users where required by applicable law.

18. Data Retention

We retain personal information only for as long as it is reasonably necessary to:

  • Provide our services.
  • Maintain your account.
  • Process subscriptions and payments.
  • Comply with legal, accounting, or tax obligations.
  • Resolve disputes.
  • Enforce our Terms of Use.

If you close your account or request deletion of your personal information, we will take reasonable steps to delete or anonymize your data, unless we are required or permitted by law to retain certain information.

Some information, such as payment records maintained by Paddle or records required for legal compliance, may be retained for longer periods in accordance with applicable laws.

19. International Users

Our website is available to users around the world. By using our services, you understand that your personal information may be processed or stored in countries other than your own, depending on the location of our service providers and infrastructure.

Regardless of where your information is processed, we take reasonable steps to protect it in accordance with this Privacy Policy and applicable laws.

20. Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information. These rights may include:

  • Requesting access to the personal information we hold about you.
  • Requesting correction of inaccurate or incomplete information.
  • Requesting deletion of your personal information, where permitted by law.
  • Requesting restriction of certain processing activities.
  • Objecting to certain uses of your information.
  • Withdrawing consent where processing is based on your consent.
  • Requesting a copy of your personal information in a portable format, where applicable.

If you wish to exercise any of these rights, please contact us using the information provided below. We may ask you to verify your identity before responding to certain requests in order to protect your privacy and security.

21. Children's Privacy

Our website and services are not intended for children under the age of 18 without the involvement or permission of a parent or legal guardian.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us without appropriate permission, please contact us. If we become aware that personal information has been collected inappropriately, we will take reasonable steps to delete it.

22. Links to Other Websites

Our website may contain links to third-party websites or services for your convenience. We are not responsible for the privacy practices, security, or content of those external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

When we make significant changes, we will update the "Last Updated" date at the top of this page. Where appropriate, we may also notify users through email or by posting a notice on our website.

Your continued use of our website after changes become effective constitutes your acceptance of the revised Privacy Policy.

24. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at support@roadmapfx.com. We will make reasonable efforts to respond to your inquiry as soon as possible.

25. Your Consent

By creating an account, purchasing a subscription, or using our website, you acknowledge that you have read and understood this Privacy Policy.

By continuing to use our website and services, you consent to the collection, use, storage, and disclosure of your information as described in this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of our website and services.